An order management system (OMS) is a computerized system that allows businesses to handle sales orders from sales submission through order processing.
It integrates customer tracking across omnichannel sales channels to offer accurate visibility into inventory details throughout the complete process.
An OMS assists companies handle the complete order lifecycle productively, from the point a shopper submits an order to its accurate delivery and possible return.
It optimizes inventory management by supplying up-to-date reporting on stock availability order management system and order data, empowering organizations to improve their supply chain practices oms and maximize shopper service.
An effective OMS links with order management system oms other organizational systems like ecommerce platforms, inventory management systems, ERP software, and transportation carriers to facilitate a cohesive order fulfillment ecosystem from initiation to delivery.